The act of forgiving an offender is a good sign of maturity which may naturally influence the offender to have a rethink about his action. Forgiveness is the only tool that can heal the world from its violent and other negative tendencies.
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I agree, but just because we forgive, does not mean we ignore. We still have to confront them too. The message must be sent that this kind of behaviour is not acceptable and will not be tolerated any longer.