Hi, I was curious if you had any insight for me as to why my funds are and have been on hold in tradeqwik? I converted some viva to steem so they could be sent here, only half was converted, the steem never came, and the other half of my viva amount is on hold and i havent been able to do anything with it. Am i using the site wrong somehow?
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Unfortunately I can't really answer what happened there. But I'd recommend hopping onto the viva chat at https://chat.vivaco.in/home and asking about it in the tradeqwik channel, or try to catch williambanks (or I think he had a helper or two with the exchange now, but can't remember who off the top of my head.)
Def hope it gets figured out for ya.
Thank you. I will look into this.